FAQs
-
We ship worldwide. All UK & international orders over £50 benefit from free postage. All UK orders under £50 will be shipped at £1.90 for a standard 48 hour service. £10 shipping on international orders under £50.
Please allow 3-5 working days for domestic delivery and 7-21 days for overseas depending on the customs rules of your country.
-
Our caps and beanies are designed to be machine washed at 30 degrees and dry quickly afterwards. Please do not tumble dry.
-
All our Våga's are adjustable at the back and have been tested on a range of head shapes and sizes to ensure they fit. Adjustable Circumference - 52cm / 62cm.
-
If your new product falls short of your expectations for any reason whatsoever, you can return an item within 28 days from the date you received the item.
Products being returned must be unused and in the same condition in which you received them and include all the original tags.
For refunds - please send item to the following address including a note inside saying the word “refund” and your order number.
Vaga Europe Limited
Former Caton Library
Hornby Road, Caton
LA2 9QW
If you wish to exchange your product for another, please email info@teamvaga.com for more information on how to do so.
-
Under the new European Union Law D.A.P (Delivered at place), all orders in the EU will be liable to duty and import taxes. In this occasion, the buyer is responsible for any charges that may accrue. Please check the import charges for your country before ordering if you are worried about import tax.
-
Våga is a carbon positive company through the work we do with Tred Earth.
-
Våga has a formal agreement with Mind charity where we donate a percentage of every product sold to the work that they do.